Compare
Compare PCRM With Other Recruiting Software.

SOC 2 Examined

US-Based Support

Since 1998
What the Current PCRM Offering Includes
From $125 per user per month, with no seat caps. The current offering includes the recruiting CRM and ATS, standard reports, integrations, basic API access, MCP access and standard support. MCP (Model Context Protocol) connects supported AI assistants, such as Claude or ChatGPT, to your PCRM data through the PCRM API, so you can ask questions of your records and work with them from the assistant. AI features, API access and texting are subject to applicable usage limits, approvals and third-party charges. For example, API access needs an approved App ID and has daily call limits, with higher volumes priced separately. Support is eight US based staff who answer the phone in under 30 seconds on average, and your first training session is scheduled within one business day of your onboarding call.
What Each One Publishes, and What Sits Outside the Price
Entry prices are not like for like, and we are not going to pretend otherwise. Four of the systems below publish lower entry prices than PCRM. What that entry price buys is the part worth reading.
| Software | Published Entry Price | What Costs Extra, Or Sits In A Higher Tier |
|---|---|---|
| PCRMRecruitment CRM and ATS | From $125 per user per month | The current offering includes standard reports, integrations, basic API access and MCP access, which connects supported AI assistants to your PCRM data, with no seat caps. AI features, API access and texting are subject to applicable usage limits, approvals and third-party charges. |
| Top EchelonTE Recruit | $79 per month on Standard billed annually, $95 billed monthly. Professional is $95 and $115 | AI, automations, sequences and API access are Professional only. Data enrichment, texting and job board posting are marked “additional subscription may apply” |
| Crelate | $85 per user per month on Essentials paid annually, capped at 2 users. Business is $119 | Text messaging, email campaigns, eSignature and contact enrichment each say “additional fee applies”. Full API and marketplace access start at Business Plus, which is custom priced |
| Tracker | $79 per user per month on Launch, up to 5 recruiters. Core is $99. Professional and Enterprise are quote only | Multichannel sequences and REST API access are Professional. Back office and payroll are Enterprise. Job board search and posting are footnoted “Subscriptions required”. A 6 month minimum commitment applies |
| JobAdder | Not published. Plans are banded by team size: Lite 1 to 5 users, Essential 6 to 20, Pro 21 and above | GenAI, phone support and API access start at Essential. Six named add-ons, including API and sandbox, single sign-on, Broadbean, smart forms and the hiring manager portal |
| Recruit CRM | $95 per user per month on Pro. Business is $135 and Enterprise is $215, shown in US dollars on 21 October 2026 | Open API is not on Pro, and Pro is limited to one sequence. The website builder is priced separately on Pro and Business, and credit-based features draw on a credit allowance, with extra credits available to buy |
| Recruiterflow | $149 per user per month on the Platform plan. The AIRA plan is custom priced | The AI agents, the notetaker, the phone and email finder and job change alerts are AIRA only. Sequences, reporting and API access are in the Platform plan |
| Loxo | $149 per user per month on Core billed annually. Professional is $199. Enterprise is custom | Loxo Source, the full agent workforce, contact data and API access are Professional. Agent work is metered in credits, 2,500 per seat a month, and the price of the Boost tiers above that is not published |
| Spott | $119 per user per month on Core billed annually, shown against a struck through $149. Pro is $179, from $219. Enterprise is custom | AI is included in every plan. Automations, the marketing suite, multi-channel sequences and enrichment are Pro. Enrichment credits cost extra |
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Read The
Second Column First
For PCRM, the pricing page sets out what the current offering includes, and what can carry usage limits, approvals or third-party charges.
Support, and What Their Terms Say About Your Data
The two things you live with longest are who picks up when something breaks, and what happens to your candidate records. Both are published, if you read far enough.
| Software | Support They Publish | What Their Published Terms Say About Your Data |
|---|---|---|
| PCRMRecruitment CRM and ATS | Eight US based support staff. Phone answered in under 30 seconds on average. First training session scheduled within one business day of your onboarding call | Your records sit in a private, single tenant database. Identifiable customer data is never used to train AI. Has undergone an independent SOC 2 examination |
| Top EchelonTE Recruit | “No-Cost Support & Training” on both plans. No response time published | Their terms say you consent to the third party AI provider using your content “to train and enhance the machine learning and algorithms technologies”. No security certification published |
| Crelate | 8:30am to 7:30pm ET, Monday to Friday, with call-back phone support. Their support policy says they “do not make any promises or guarantees regarding our response times” | You keep the IP in your content. Anonymized content may be used to “analyze, improve, support and operate the Services”. SOC 2 Type II and ISO 27001 certified |
| Tracker | Chat and tickets on every plan. Priority support from Professional. A response time matrix is published for the Starter plan only | “TrackerAI does not use your candidate data to train AI models or share it outside your platform environment.” No security certification published |
| JobAdder | 24 hours a day, 6 days a week, by chat and ticket. Phone support starts on the Essential plan | “You are the data controller... You retain ownership.” On AI: “No, your data is not used to train the models.” ISO 27001:2022 certified |
| Recruit CRM | 24/7 live chat, no phone support published. Published response claims range from under one minute to two minutes | Their privacy policy lists annual SOC 2 Type II audits and ISO 27001:2022 alignment among its security measures. It also says they will not use your personal data or your customers’ data to train, fine-tune or improve AI models without your explicit prior written consent |
| Recruiterflow | “SLA-backed support”, with 99.8% uptime in the master agreement. Response times are not published | You own your data. The agreement allows anonymized data to be used to “improve and enhance” the service. SOC 2 and ISO 27001 badges. No statement either way on AI training |
| Loxo | Priority support is an Enterprise item. 99.8% uptime on a commercially reasonable efforts basis. No response times published | “Loxo will not use Customer Data to train any AI Tool.” De-identified data derived from your data may be used for “developing, training, validating, and improving Loxo’s AI Tools”, and Loxo owns it. SOC 2 Type II |
| Spott | 24/7 chat. No phone support published | “Spott never uses your candidate or client data to train foundation models.” EU hosted by default. ISO 27001 certified |
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Three Questions to Ask Any Vendor, Including Us
What Is the Price at My Seat Count, With Everything I Need Switched On?
What Happens When I Call Support?
What Do Your Terms Say About My Candidate Data?
How We Keep This Page Accurate
Every figure here comes from the vendor’s own pricing, support or legal pages, read on 18 September 2026. Where a vendor does not publish something, the page says so rather than guessing. We recheck the whole page every quarter and change the date when we do.
If you spot something out of date, tell us and we will fix it.
Comparison Questions
Is PCRM the cheapest system on this page?
No. On published entry prices, Top Echelon, Crelate, Tracker and Recruit CRM start lower. The comparison worth making is what each system costs at your seat count with the features you need switched on.
Why are some prices missing?
How often is this page updated?
We check every vendor’s published pages each quarter. The last full check was on 18 September 2026.
Can you compare PCRM with a system that is not listed here?
Yes. Bring it to the call and we will walk through the same three questions against it.
Do you train AI on our candidate records?
We never use identifiable customer data to train AI. Anonymized data, meaning data that cannot reasonably identify or be linked back to you or any person, may be used, and we commit not to re-identify it. Some AI features use third-party providers to process data, and they are not allowed to use your data to train their models.


