Platform

The Recruitment CRM and ATS Platform

Source candidates, find them again, manage every client relationship and see what is working. One database, configured around the way your desk already works, with integrations for the sourcing, job board and communications tools you already use.

01 Candidate Management

Every candidate record in one database, with the screen layout arranged the way your team actually works rather than the way the software shipped. Resumes go in through the Resume Inhaler and stay searchable. Multi-function lists let you work a shortlist without exporting it. PCR Capture pulls a profile from the browser in a click, and because PCRM is mobile friendly, you can pull up a record on your phone on the way back from a client meeting.

See the Recruiting CRM →

02 Client, Business Development and Deals

Client and company records live in the same system as the candidates, so business development is not happening in a separate spreadsheet that only one person updates. Deals track the opportunity from first conversation to signed, against the company record rather than a person’s memory. When a consultant leaves, the client history stays.

See the Recruiting CRM →

03 Search and Matching

Comprehensive search across every field, every resume and every note you hold, including the attachments. Saved searches are there so you do not rebuild the same query every week, and duplicate detection flags a record you already have.

See Search and Matching →

04 Pipelines and Workflow

Pipelines are configured per role type, so retained and contingency work can each run their own stages in the same database rather than being forced through one shared process. Custom forms capture the fields your clients ask for. Custom workflows and screen layouts are set up once and then stay out of the way.

See the Recruiting CRM →

05 Email, Sequencing and Outreach

Email integration means the thread sits on the record without anybody copying and pasting it. Sequencing runs multi-step outreach to candidates or clients and stops when somebody replies. Voice and SMS integration puts the call and the text on the same timeline as the email, so the next person to open the record sees the whole conversation rather than a fragment of it.

06 Job Posting and Careers

Post a role to your own careers page and out to the boards you use from the same screen, with applications landing back on the job order rather than in an inbox. The advertising and marketing integrations cover which boards, including Indeed, LinkedIn, ZipRecruiter, Monster, Dice, CareerBuilder, Seek and Broadbean.

See Candidate Sourcing →

07 Reporting and Compliance

Standard reports are part of the current offering. Recruitment analytics cover activity, pipeline and placement. EEO and GDPR compliance features are in the product.

08 Integrations and API

Named integrations across ten categories, a documented API, and an MCP server, included in the PCRM price, so an AI assistant can work with your recruiting data through the API. If the tool you need is not on the list, the API is how it gets connected.

See All Integrations →

Also in the product: role based security and permissions, and multi-language and multi-currency support.

Wondering what the AI does, and what it does not do? We answer that plainly on the search and matching page →

Support

When You Call,

We Pick Up.

Our support team is US based and employed by PCRM. Call and a real person picks up. Prefer to write? Open a ticket and it goes to the same team.

Under 30 Seconds

Average time to answer the phone

One Business Day

To get your first training session scheduled after your onboarding call

4.6 Out of 5

For customer service across 380 reviews

See What Our Support Actually Covers →

Platform Questions

What Is Included in the Price?

The current offering includes the recruiting CRM and ATS, standard reports, integrations, basic API access, MCP access and standard support, with no seat caps. Some capabilities, such as higher API call volumes, are offered separately, and some partners charge for their own products. The pricing page has the detail.

Is PCRM an ATS or a CRM?

Both, in one database. Read what the difference means for an agency on the recruiting CRM page.

What if I need something that is not listed?

Either an integration covers it, or the API does. Bring it to the call and we will tell you which, or tell you straight that neither does.

See It in Action

Twenty minutes, your workflow, and a straight answer on whether it does what you need.